Hiring a host can get confusing and frustrating with the millions of choices out there. It’s a necessary step that needs to be taken if you are involved in a web design project.
More important than having adequate technical specifications met, is to have customer service that actually works and responds when you need it.
Several surveys have been held in regards to hosting companies’ customer service, and around 70 percent of customers have reported disappointment due to long response times.
Problems with downtime occur daily, so we are not hailing that these companies are perfect, it’s simply part of normal hosting life. It’s good to know that they have your back, to help you understand what’s going on and what are the steps to take in order to get your solution. That’s why we have faithfully served as your hosting guinea pigs for the past several years, and have tried out and tested many companies. Here are our picks. We hope these will help you make a conscientious decision in your web design process.
1. GoDaddy
www.godaddy.com
One of the world’s biggest hosting companies, GoDaddy has 9.99% uptime, 24/7 support, and data centers monitored that feature monitoring and fire systems.
2. Media Temple
www.mediatemple.com
Media Temple is open 24/7 (they never close), they’re affordable, they pick up the phone in under 2 minutes, its data centers have the highest level design and engineering features, and are affordable.
3. ICDSoft
www.icdsoft.com
ICDSoft has customers all over the globe, its team is 100% dedicated to its customers, 24/7 customers service with response times guaranteed to be less than 1 hour, all with a great low fee.
4. InMotion hosting
www.inmotionhosting.com
InMotion has top technical support (in the United States), 9.99% uptime (independently monitored) and is easy to use and feature rich.
5. JustHost
www.justhost.com
Just Host has a 9.99% uptime guarantee, 24/7 phone and email support, as well as an anytime money back guarantee.
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